Good Morning, a big thank you to my service man Chase, he did an outstanding job on my fireplace. Chase is a keeper, pleasant, professional and just a really nice individual…. C. N.
(Oct 26 2015)
Chase came to our house to service our 2 gas fireplaces Friday Oct 23. Very happy with his professionalism & service. Well done!
G.R. (Oct 25 2015)
To Dorothy Kozak, owner,
Thanks you for your very professional sales introduction to one of your Bar B Ques. It fits perfectly in our little corner of the yard. We BBQ’d our 1st burner of the year and F. sure enjoyed using his new toy!! We will love it and use it all year round. Thank you for the giftie and ideas. We will be back to purchase small items in the future… from
H & F F. (Aug 9 2012)
We appreciate all your efforts in helping to install such an attractive and efficient Valor gas fireplace. Modern technology sure has come a long way when comparing the new model to the original one from the 80’s. We truly enjoy the convenience of having a remote to regulate the heat and flames. We’ll definitely recommend Gasland to other condo owners in our building. …. G.V. (May 2, 2012)
Thank you so much for the excellent service and installation. It’s good to know there are still businesses out there that care! Good work. D.W. (Dec. 13, 2012)
Hi. We really like our new fireplace as it finishes our renovation perfectly. Syl
and crew did a good job on the install. Thanks C. & G. (Mar. 5, 2012)
Hi Gasland, We are thrilled with our new Valor fireplace insert! The entire process went very smoothly from the expertise provided by your staff, to the recommendation for having our chimney cleaned and finally the gas fitter’s installation. I don’t think our furnace will have to come on this winter as the fireplace warms the entire top floor. Thank you and we will recommend you to family & friends.
K & A S. (Oct 10, 2011)
To the Staff at Gasland,
This is a quick letter to show my thanks for the wonderful and quick installation of a Valor insert fireplace in our home. The installer (Sylvain) conducted himself in a very professional manner and completed the installation in less than 2 hours which was way less than I expected. He arrived at the time promised and was very careful while atop my unique roof. He was also very conscientious about leaving everything clean and neat afterwards. He did a great job of explaining how to use the fireplace and made sure we knew how to use it before leaving.I have only had limited use of the fireplace thus far since it is only September but so far I can tell that I will be using it plenty this winter. The unit is very quiet, provides a lot of warmth and is definitely more attractive than my old wood fireplace. My family room is now nice and warm and my inefficient furnace will not have to be relied on as much. There is also no more need to chop firewood and deal with all the
mess that it leaves behind…I am glad I chose Gasland and would recommend you to anyone. Thanks for everything…P.S. Thanks also for the chimney sweeper recommendation. He also did a great job (E.T. Sept.21,2011)
Thank you all so much for your hard work and expertise installing my gas insert so quickly and efficiently. I am very happy with it all…Sincerely
(M. Sept.25. 2011)
Once again, we are extremely satisfied with the installation done by Syl. He also did the installation for our first Valor in our living room. He is extremely professional and efficient. We are also very happy with our new Valor – a great addition to our family room. Thank you
(C.K. Sept.24, 2011)
Thank you and Liz for all the time you spent reviewing our pictures and plans, providing estimates and helping us to decide on our gas insert purchases. Your advice and guidance was much appreciated and at no time during this process did we feel pressured. From our first visit to Gasland, throughout
the installation and setup of our fireplaces, we felt you and your staff were working in our best interests.Your recommendation to call Andrew Ward (Pennine Estates) for the work on our brick chimney resulted in an excellent job completed at a very reasonable price. Andrew came out to give us
an estimate and his son, Mike, came out later to do the work. They were both very good to work with.
We are pleased with another of your suggestions, i.e. to have the bricks in the living room unit painted black. They are a good match for the dark hearth and blend well with the light stone front of the Living Room fireplace. On the other hand, the red bricks are such a perfect match for the bricks on the Family Room fireplace it looks like they are an integral part of the fireplace which you
can see in the pictures.
On December 1st, Sylvain and Chase installed our two Valor gas fireplace inserts. From start to finish, they were very professional and thorough in every aspect of the installation.
Sylvain explained options available to us on everything from gas line routing, making provision for a future gas stove connection to fitting the Family Room unit into the fireplace opening for best appearance. He had a good solution for every problem encountered. It was very educational observing
a skilled and knowledgeable craftsman at work. Just watching them work gave us a high degree of confidence that, not only did we purchase a good quality product, but everything has been installed and set up to ensure optimum performance.
During setup, Chase demonstrated removal of the glass window for cleaning plus general operation of the units. A lot of thought has obviously gone into the design of these units which will make it easy for us to perform routine maintenance such as cleaning the glass.
Gasland can be proud of a superb job from assisting us with the purchase through installation of the inserts to capping of the chimney. The pictures show how Sylvain installed the Family Room unit to fit snug against the stones on top while the small space underneath is not visible; but, does allow
us to install tiles on the hearth if we wish.
We have included “before and after” pictures of both fireplaces plus the chimney. You are welcome to use them as you see fit….Thanks to everyone involved,
(A & B R. Dec. 7, 2010)
Just a quick note to pass along a photo of our recent Regency Sunrise installation. First of all, we wanted to pass along our most sincere thanks and appreciation for the truly GREAT service we received. Everyone we dealt with at Gasland, from the time of our purchase at the Regency manufacturer’s sale to the final installation and invoicing, were friendly and efficient.
As an installer, Mark did a fantastic job and took the time to make sure everything was perfect. In this day and age it is uncommon to come across a company that is willing to put the extra effort into providing the best service possible. Everyone at Gasland should be proud to be part of an organization that exemplifies this. Thank you all!
K & H. (Oct. 24 2010)
Rick cleaned and serviced my fireplace yesterday – and what an amazing job he did! It looks better than it did when new…and he was neat and tidy. Many thanks Rick! And thanks Gasland for offering this service. (E.H. Sept.1, 2010)
We have attached three photos of our new Enviro Sienna Gas Insert.
We are thrilled with our purchase and are so pleased with the custom trim
and overall install. As mentioned after our previous Valor purchase for our
dining room, Mark is a multi talented fellow who really knows his stuff! We
appreciate your great service and are already noticing the increase in
comfort level throughout our home. Cheers and thanks again
J. & M. P. (Mar. 18 2010)